As we enter an ever more connected world, we face a time of unlimited opportunity, and unprecedented change, both of which are interconnected, and interdisciplinary in nature. That’s why this year, for the first time ever, we’ve combined our annual and sustainability reports to bring you a decisive, 360o account of our efforts, activities and achievements over the past year.

Because today, we’re seeing technological advancements, from AI to robotics, IoT (Internet of Things), blockchain and augmented reality, keeping pace with human imagination, unlocking innovations we could previously only dream of. At the same time, the world is growing more volatile and uncertain, calling for fundamental changes in the way we all operate. I know that for so many businesses, this can feel like an overwhelming amount to manage all at once.

It is my profound belief, and the belief of everyone at mci group, that the only way to seize today’s opportunities, and to face down its challenges, is by coming together.

As an independent global marketing communications group with a human-first approach, we pride ourselves on the diversity, creative breadth, technological capability and robust ingenuity of our international community of talents.

United across continents, cultures and backgrounds, it is our people that enable us to serve as a trusted partner for our clients. With creative and strategic services, as well as operational excellency at our core, we build human relationships strengthened by a diversity of touchpoints.

As a signatory of the UN Global Compact agreement, and as a global agency network built on respect for the immense value of people, we strive to ensure that with every action, activation and engagement, we protect the environment, champion diversity, safeguard data and enrich communities around the world. It’s my pleasure to be able to say that this year, we made more progress in this endeavour.

In just one year, we launched new tools to measure our operation’s GHG emissions as well as the carbon footprint of client projects, trained 240 talents on sustainability practices, renewed our ISO 27001 and ISO 27701 certifications, and attained an exceptional score in the CyberVadis cybersecurity assessment.

I’m proud of all that we’ve achieved, and all that we’ve helped our clients to achieve, in the past year. And though there’s always more to be done, I hope these achievements will show you that, in spite of the VUCA world in which we live, it’s still true that when people come together, magic happens.