We are mci group
We are an independent global marketing communications group with a human-first approach. We combine the talent, technology and creative power of our wholly owned agency network to connect brands, institutions and communities with their audiences in the digital age.
Our capabilities & group structure
Social & content marketing
Public affairs & strategic communication
Research, data & insights
Community & association management
Production & creative technology
Our focus
mci group’s holistic approach is designed to give our clients everything they need to thrive in the digital age.
Our creativity is an integral part of our DNA, and a powerful tool that we use to unlock new ways to approach challenges and generate deep, lasting engagement between our clients and their audiences.
We’re dedicated to implementing innovation at every touchpoint, integrating the use of breakthrough technologies, such as generative AI and Web3, with a human-centric approach defined by creativity and compassion. By doing so, we can provide our clients with the kind of ambidexterity they need to adapt to the challenges they face.
We approach every project with an aim to make it more sustainable, working closely with our clients to identify routes that go the distance in terms of having a low impact on the planet, building positive, ethical ties with local communities, and providing a safe and accepting environment for all.
United, we enrich culture, build communities, nurture growth and celebrate our shared success. Because by bringing people together, what we do shapes the future.
Where we are
Europe
North America
Latin America
Asia-Pacific
India & Middle East
Our leadership teams
mci group leaders
“It is no longer about who attends your programmes or reads your content but about who engages.”
“Openness to diversity and a deep interest in what others bring to the table: these are the building blocks of collaboration.”
“Magic happens at the intersection of ‘trust your instincts’ and ‘trust the data’. Intelligence without courage won’t take you far.”
“Our financial data and technology solutions deliver the insight at the right time to support our client operations and strategic execution decisions.”
“Strategic engagement of core stakeholders, both virtually and live, will be the key success factor for any organisation.”
“At mci group, we believe that every project is an opportunity to make a difference.”
“Shaping our company to build a high-performance organisation based on our values and culture to maximise the power of human interactions.”
“Our passion for creating engaging experiences for our clients is what drives us forward.”
“For me, it’s important to make my team believe in honesty and people as much as I do.”
and Chief Creativity Officer MCI Agency
“I believe creative thinking leads to higher levels of engagement. Creativity enables cultivating a connection with audiences to help them feel represented and understood.”
“The best leaders cultivate a wide field of vision, as many of the most exciting opportunities for growth and innovation reside along the path less taken.”
“Engagement is the fuel that ignites our desire to collaborate, share ideas, and make a positive impact on the world around us.”
Shared services leaders
“People sit at the heart of what we do, that’s why safety, security and sustainability are vital to us.”
Internal Communications Director
“Together, we have the power to change our tomorrow.”
“We create the environment to inspire our talents to continuously learn, grow and boost performance to achieve business objectives.”
Risk & Compliance Officer
“Let’s stay ahead of the latest trends while keeping your personal data safe and secure!”
“At mci group, our goal is to build a partnership with our talents that supports their professional growth and personal success, enriching their lives both within the workplace and beyond.”
Country Leaders
Europe
North America
Latin America
IMEA
APAC
Corporate governance & compliance
Strategic objectives
Every two years, all our talents complete the internal business ethics assessment successfully
100% of our talents with a procurement role or who sign supplier contracts are trained on key procurement and ethics topics
100% of our new Managing Directors, Human Resources-responsible and sustainability champions are specially trained on our sustainability strategy within 3 months of arrival
By 2030, 10 of our offices have a sustainable certification
Key highlights 2023
mci group’s board of directors, executive committee, group management team, and regional leadership teams ensure good governance and sustainability across the full spectrum of group operations.
Here’s how they do it:
Corporate governance
The Board of Directors is the highest governance body of mci group and an external entity required by Swiss law.
The board is responsible for reviewing the overall strategic direction and performance of the group.
mci group’s day-to-day management is in the hands of its Executive Committee, a team of five members: CEO, Group President, COO, CFO and CSO. Their role is to set the overall strategic direction of the Group and manage our performance.
Through regular meetings, the Group Management Team aims to capitalise on opportunities, solve issues, and ensure alignment with the general day-to-day management of the group. The Team comprises the CEO, Group President, COO, CSO and the Chief Officers of our shared services.
The Leadership Teams are composed of agency Managing Directors and Global Leaders, and are led by the Regional COOs.
They oversee the business planning and execution in line with our strategy.
Sustainability governance
The Board of Directors reviews our sustainability programme annually.
Our CEO oversees the mci group’s sustainability strategy and sponsors key projects.
Our Group President People & Culture (member of the Group Management Team) meets monthly with the Group Sustainability team to review action plans and KPIs.
Our Managing Directors have overall responsibility and accountability for sustainability on a local basis, as evaluated annually via the Sustainability Scorecard.
Group sustainability team
Our Group Sustainability Team works with HR, Finance, Procurement, Sales and Operations teams to develop the sustainability strategy. The team coordinates the implementation across all our agencies and services, provides training, and facilitates knowledge-sharing. The team monitors and communicates performance.
We foster a culture of care that prioritises people, the planet and performance in all we do, whether in the spotlight or behind the scenes. Our people represent our greatest source of potential for creating positive change, and the leadership of our sustainability team ensures everyone in the group is equipped to make the world a better place.
In charge of defining and implementing our sustainability strategies that align with the group’s objectives and values, Erica is also responsible for overseeing and communicating our sustainability performance and coordinating our onboarding and training programme for the group.
Erica became a certified Sustainability Practitioner by the Center for Sustainability Excellence in 2019 and holds a Sustainable Event Professional Certificate.
Céline joined the team in early 2024. Her role is to provide direction on environmental and social regulatory compliance and maintain our sustainability key performance metrics to support continuous improvement toward our Net Zero Carbon target. With her experience as sustainability consultant and marketing/business developer, she will also work with offices to eco-design sustainable events for their clients.
With an engineering background and a degree in sustainability (SDGs 2030 – University of Geneva), Emmanuel brings 13 years of experience to the mci group, developing our health and safety programme. Emmanuel acts as a consultant on processes and certifications.
Marine supports the implementation of our group strategy and planning. She coordinates our training, reporting and communication projects. Marine became a certified Sustainability Practitioner by the Center for Sustainability Excellence in 2019 and holds a Sustainable Event Professional Certificate.
Sustainability champions
A team of passionate Sustainability Champions bring the sustainability programme to life in each agency. The champions have the task of building and leading a local sustainability team consisting of operational and business development talents.
“We understand the significant impact the events industry can have on the planet. By integrating sustainable practices into event planning and execution, we demonstrate that even small steps towards sustainability can positively impact our world. Ultimately, our dedication to environmental sustainability stems from a genuine concern for the well-being of our planet and future generations. It’s deeply ingrained in our organisational culture and values at MCI France.”
“As citizens of the world, we all have a duty to protect our environment. Simple, concrete actions generate positive impacts. Over the last few years, we have seen a real change in the awareness of our stakeholders (talents, customers, suppliers) of this major issue. mci group France team is committed to continuous improvement and is already seeing positive changes in how we design our events and our teams’ commitment, which is very motivating!”
“The pandemic has been a challenge; it impacted us all, highlighting our collective responsibility. In these unpredictable times, businesses had to reevaluate their organisational strategies, and we’ve realised that we were neglecting our planet and ourselves. We know we have the power to recover, and sustainability is the key; by embracing sustainability, we honour our commitment to the planet while building stronger, more empathic connections with our partners, clients, and talents. For us, sustainability is about ‘doing things well’. When we act with integrity and coherence, magic can happen!”
Compliance
As a group, we want to ensure we operate within legal boundaries and responsibly, while using sustainability as a lens to inspire us to continuously improve and drive positive change.
This is why we have aligned ourselves with leading international standards and frameworks:
The United Nations Global Compact Agreement (UNGC) & UN Sustainable Development Goals (SDGs)
As a signatory of the United Nations Global Compact Agreement for more than 15 years, we remain dedicated to aligning our operations and strategies with the ten universally accepted principles in human rights, labour, environment and anti-corruption.
The 17 UN Sustainable Development Goals are a roadmap for a better, more sustainable and more equal world. We are firmly committed to achieving these goals, using them as an overarching framework to help us shape, steer, communicate and report on our sustainability strategies and activities.
“mci group has been a signatory of the Global Compact since 2007. We are proud to have been the first agency from the meetings and associations industry to commit to the Global Compact. Since then, we have been working to integrate the ten guiding principles into our business. We challenge our partners and clients to support the Compact, too. The Compact’s ten principles and the UN’s 17 Sustainable Development Goals have been a fundamental influence and guide in developing our sustainability strategy.”
Sebastien Tondeur, Chief Executive Officer
UNGC Communication on Progress (CoP) To showcase our commitment to sustainability, transparency and responsible business practices, we communicate our progress through the CoP.
Note: We are transitioning to the new reporting questionnaire, which will be available by July 2024.
EcoVadis corporate social responsibility assessment
EcoVadis evaluates mci group’s sustainability performance across four categories: environment, labour and human rights, ethics and sustainable procurement. Our sustainability policies, initiatives and results are analysed according to international CSR standards, including the Global Reporting Initiative, United Nations Global Compact and ISO 26000.
EcoVadis assesses more than 90,000 companies in 200 industries throughout 160 countries. In 2023, we achieved an EcoVadis score of 59 out of 100 points, with a “silver” status rating.
We will continue to engage with our stakeholders and suppliers to increase our positive impact across everything we do.
We are renewing our assessment, and results will be available by the end of July 2024.
Global Reporting Index
We continue to align with the Global Reporting Initiative (GRI) Standards as a basis for disclosure. GRI Standards help businesses, governments and other organisations to understand and communicate their impacts on ESG issues.
Greenhouse Gas Protocol (GHG Protocol)
We are measuring our carbon footprint based on the GHG protocol, a globally acknowledged standard for measuring and managing greenhouse gas emissions.
ISO certifications
Our methodology is based on ISO 20121, the international standard for sustainable event management and we encourage our offices and brands to get certified to deepen their local expertise. The following offices/brands hold an ISO certification:
— ISO 9001 (Quality Management): Dorier Group, MCI UAE, MCI Italy
— ISO 20121 (Sustainable Event Management): MCI France, MCI UAE
— ISO 14001 (Environment Management): Dorier Group
— ISO 27001 (Information Security Management): MCI Switzerland
— ISO 27701 (Data Protection Management): MCI Switzerland
— EMAS (Eco-Management and Audit Scheme): MCI Benelux
— Green Key (Environment and Sustainability): MCI Denmark
